Frequently Asked Questions

Water mitigation refers to the process of reducing or preventing further water damage to a property. It involves taking immediate actions to remove excess water, drying out affected areas, and restoring the property to its pre-loss condition.

You should consider water mitigation services whenever you experience water damage in your property, such as floods, burst pipes, sewage backups, or leaks. Prompt action is crucial to prevent further damage and mold growth.

Immediate action is important because water damage can spread rapidly and cause further destruction to your property. Standing water can seep into walls, floors, and furniture, leading to structural damage and mold growth. Swift water mitigation minimizes the damage and reduces the chances of long-term problems.

While you may be able to perform basic water extraction and drying, professional water mitigation services are recommended for significant water damage. Professionals have specialized equipment and expertise to efficiently extract water, dry out the affected areas, and mitigate potential risks like mold growth and structural damage.

After water damage occurs, prioritize your safety and turn off the main water supply if necessary. Contact a professional water mitigation company like ours immediately to assess the situation and start the mitigation process. If safe to do so, try to remove any valuable items or furniture from the affected area.

The duration of the water mitigation process depends on the extent of the damage. It can range from a few days to several weeks. Our team will provide an estimate after assessing the damage and developing a customized mitigation plan for your property.

In many cases, water damage caused by sudden and accidental events is covered by homeowners' insurance policies. It is advisable to review your insurance policy or contact your insurance provider to understand the coverage for water mitigation services.

Yes, we can assist you with the insurance claims process. We have experience working with insurance companies and can provide documentation, photographs, and detailed reports to support your claim and ensure a smooth process.

Yes, we understand that water damage can occur at any time. That's why our water mitigation services are available 24/7. We have a dedicated team ready to respond to emergencies promptly and start mitigating the damage as soon as possible.

If you are having active water leaking or damaging an area, try to turn off water to the affected area, or the main water supply to the home. If the damage is weather related, try to mitigate the loss as QUICKLY AS POSSIBLE. Attempt to cover the damaged area with a tarp or other covering to keep new water from entering the home or structure. This will better help ensure that you will be covered if you file a claim with insurance. Insurance may deny your claim if you did not act to prevent additional damage immediately.

The cost of water mitigation services varies depending on several factors, including the extent of the damage, the size of the affected area, and the necessary restoration work. The estimate is based on the square footage of the area, the scope of the labor involved, the number of air handlers, dehumidifiers, and other equipment necessary to properly dry the structure. It is very difficult to give an exact estimate over the phone, but our team can come out to assess the damage and provide you with a detailed estimate before starting the mitigation process.

We are a family owned and operated Service-Disabled Veteran-Owned Small Business (SDVOSB). We have 4 generations of military service veterans, who want to help better serve you. We know how to help navigate you through the quagmire that is insurance claims.

Yes, we offer 24/7 emergency water mitigation services. We will be there to help you quickly and efficiently recover from a water loss, by ensuring proper structural drying and cleaning before restoration service are started.